Terms of Service

About the platform

CAR24X7CARE is a digital car-care and roadside assistance product of Web Cincture Pvt Ltd. The platform helps customers submit a vehicle-service request and helps assess support through available partner networks.

Request and availability

Submitting a request does not by itself guarantee service, arrival time, price or partner availability. These depend on the pickup location, vehicle condition, service requirement, traffic, local partner availability and other practical factors.

Estimates and additional work

Any starting price or estimate is indicative unless confirmed for your specific request. Additional repair, parts or service work should be presented for your approval before it begins.

Customer responsibilities

• Provide correct contact, vehicle and pickup-location details.
• Keep the vehicle in a safe and accessible location where possible.
• Communicate changes or cancellation promptly through support.
• Review any confirmed estimate before authorising additional work.

Partner services

Mechanics, garages and service providers may operate independently. CAR24X7CARE coordinates request information and available support; final service scope is subject to the partner's assessment and your approval.

Cancellation and refund

The cancellation and refund conditions are described on the Cancellation & Refund Policy, which forms part of these terms.