Information we collect
When you use CAR24X7CARE, we may collect the information needed to process and support your request, such as your name, mobile number, email address (if provided), vehicle details, service requirement and pickup location.
How we use information
We use this information to receive your request, assess available partner support, contact you about the request, provide booking or service updates, improve support quality and help prevent misuse of the platform.
Sharing with service partners
Relevant request details may be shared with an available mechanic, garage or service partner only when needed to assess, coordinate or fulfil your requested service. Partners should use this information only for the relevant request.
Location information
Your pickup location helps assess local service availability and coordinate an accepted request. You can choose not to share location, but this may limit the ability to assess nearby support.
Data security
We use reasonable operational and technical measures to protect information submitted through the platform. No method of online transmission or storage can be guaranteed completely secure.
Your choices
You may contact us to ask about information linked to a support request or to request a correction where applicable. Some information may need to be retained for operational, legal or dispute-resolution purposes.
Registered address: 501, DDA Janakpuri, New Delhi.
Email: team@car24x7care.com